Frequently asked questions...
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1) What are the things to do if I'm going to use this Hospital offline scoring application for the first time?
- Install the application - see question number 3.
- Run the application - see question number 5.
- Download resource tables - see question number 6.
- Download your schedule visits - see question number 7.
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2) How to un-install Hospital offline scoring application?
- Open "Control Panel"
- Select "Programs and Features"
- Locate and click "Hospital Offline Scoring Application (New Standards)"
- At the top, click "Uninstall"
- Follow and complete the UnInstall instructions
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3) How to install Hospital offline scoring application?
- Please note that this process needs a good internet connection.
- Open CBAHI Hospital Survey Scoring Application download page (http://www.cbahi.gov.sa/newhospstd/update).
- Type in your username and password
- Scroll to the bottom of the page and click the link "here" to download the application installation file.
- Locate STEP 2 OF 2 and click "HERE" link to download application installation file.
- Follow download instructions to successfully download the application installation file.
- After successfully downloading the application intallation file, open/run the downloaded installation file.
- Follow the install instruction
- After installtion, a shortcut of the application will be created in your desktop.
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4) How to reset local database and install a new one?
Before doing this process, make sure that you have re-starded your laptop first.
- Please note that this process needs a good internet connection and you should complete all your pending surveys, meaning, you should have no pending, un-submitted surveys because resetting the local database means erasing all tables and records in your local database.
- Open CBAHI database installation file download page (http://www.cbahi.gov.sa/update).
- Type in your username and password
- Scroll to the bottom of the page and click the link "here" to download the database installation file.
- Locate STEP 4 OF 4 and click "HERE" link to download database installation file.
- Follow download instructions to successfully download the database installation file.
- After successfully downloading the database intallation file, open/run the downloaded installation file.
- Follow the install instruction
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5) How to open/run Hospital Offline Scoring Application (New Standards)?
- Double click the shortcut of the application ("HospScoringApps") in your desktop.
- Open any web browser and on the address bar type: localhost/hospcoringapps
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6) How to Download Resource Tables?
- In the home page, point the cursor to "Tools", select and click "Download Resource Tables"
- Read carefully the instruction in the next page and click "Download Offline Survey Scoring Application Resource Tables" to confirm "Download Resource Tables" action.
- In the "Download Resource Tables" page, click "Download Resource Tables" button.
- Wait for the process to complete.
- After the process of downloading the resource tables has completed, click the link "here" to go back to home page.
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7) How to download your scheduled visits?
- In the home page, point the cursor to "Visits", select and click "Download Visits"
- In the "Download Visits" page, click "Download Visits" button.
- Wait for the process to complete.
- After the process of downloading your visits has completed, click the link "here" to go back to home page.
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